MASK is committed to the following principles and values:
Our principle commitments:
MASK provides public services to children and young people. This policy addresses issues arising from the risk of abuse of children by others and provides guidance to help MASK staff and volunteers to deal safely with situations where:
This policy has been approved and endorsed by the Trustees and is reviewed regularly.
Child: Any person under the age of 18.
Staff: Includes any representative of MASK including members, employed workers, volunteers, consultants, contractors and their sub-consultants, sub-contractors.
1. MASK recognises:
1.1. The paramount importance of the welfare of children and their right to protection from all forms of abuse;
1.2. Its duty of care to children by anyone working on behalf of it.
2. MASK will:
2.1. Ensure that members of staff are carefully selected. Any member of staff employed to work directly with children will be subject to CRB checks;
2.2. Provide training for staff in protection of children;
2.3. Appoint a member of staff or other officer to have responsibility for policy, training and co-ordination of matters relating to protection of children;
2.4. Take all allegations of abusive behaviour/practice in all forms seriously and respond to such allegations quickly;
2.5. Provide a Code of Behaviour (see below) for all staff, identifying some basic dos and don’ts when dealing with children, guidance on management of some typical risk situations and procedures for dealing with events where abuse of children by others is observed or suspected.
Definition of abuse
1 Physical abuse: Actual or likely deliberate physical injury to a child, or wilful neglectful failure to prevent physical injury or suffering to a child.
2 Sexual abuse: Actual or likely sexual exploitation of a child. The involvement of children in sexual activities they do not truly comprehend, and to which they are unable to give informed consent or that violate the social taboos of family roles.
3 Emotional abuse: Actual or likely significant emotional ill treatment, including bullying, and harassment resulting in severe adverse effects on the emotional, physical and/or behavioural development of a child. All abuse involves some emotional ill treatment.
General code of behaviour
1 Trustees, people employed by or otherwise working with MASK should observe the following requirements where children are concerned:
Trustees, staff and volunteers should:
Trustees, staff and volunteers should not:
1. Protecting children from hazards or rash behaviour.
1.1 Staff must seek to prevent children (who may find it difficult to assess risk) from coming to harm through their own rash actions. Where an incident arises, judge carefully how to intervene and where possible guide them into a safe course of action;
1.2 If you have to tell them to stop what they’re doing, try to be clear and definite about it;
1.3. Try to avoid being officious or challenging;
1.4. If, despite your efforts, a child persists in jeopardising their own or other people’s safety, get help if you can;
1.5. If they are in serious danger and you cannot persuade them away from it, you should treat this as an emergency and contact the emergency services;
1.6 If you think it is necessary to restrain a child from doing something, start with non-physical approaches. If you do have to use physical restraint, it should be the minimum necessary for their safety. If they are in imminent danger, you might need to hold them by their clothing. Whatever the circumstances, physical restraint must be appropriate and reasonable.
2. If an accident happens
All accidents are to be reported. With children it may be hard to tell whether they have been injured or whether an injury is serious:
3. First Aid to children
Generally the permission of the child’s parent or guardian must be obtained before administering First Aid to a child. A child cannot give consent. Where it is appropriate to administer First Aid:
4. Comforting children:
If a child asks for comfort because of a minor accident or fright, it may be appropriate to hold their hand or put your arm around them. Just make sure:
5. Contact with unaccompanied children:
1 Try to avoid situations where you are alone with children, especially anywhere you are unlikely to be seen or heard. This is as much to protect yourself from suspicion as to protect the child.
2 If you can’t avoid being alone with a child, you should take prudent precautions:
2.1. Try to move with the child to a place where there are other people;
2.2. Comfort and re-assure them without compromising their dignity or privacy;
2.3. Avoid unnecessary physical contact. If you do have to touch the child, make sure to get their agreement beforehand, and try not to be over-familiar;
2.4. See also General Codes of Behaviour ‘Shoulds’ and ‘Should nots’ at point 4 above;
2.5. If an unaccompanied child needs to be taken to the toilet for any reason, try to make sure that a second adult comes with you and that at no time are you alone with the child.
6. Protecting children:
If you witness or suspect abusive behaviour towards a child, use the following guidelines. If you suspect a child is at risk:
If someone is being violent to a child:
If you receive an allegation of abuse:
If a disclosure or allegation is being made to you:
The decision whether or not to contact the appropriate outside agencies, will be taken by the senior manager:
If you suspect a colleague:
If an allegation of abuse is made against you
Any information about alleged or actual child abuse will only be disclosed where it is in best interests of the child to do so. Furthermore, we have a responsibility to protect the identity of anyone reporting suspected or actual abuse. No such disclosure will be made without careful consultation at senior management level.
MASK Create (MASK) is a UK-registered charitable company (company number 06484985; charity number 1128734). MASK believes in the power of creativity education, and relies on the generosity and time of donors, supporters and volunteers to help us create a brighter future for our young people.
What this policy tells you
As part of our work, it is often necessary to collect data from supporters, volunteers, donors, and beneficiaries. The purpose of this policy is to clearly outline the data that MASK collects, and explain how we use, manage and protect your data. MASK is committed to informing its members, donors, beneficiaries, employees and visitors about the type of personal information that it collects. Personal information is any information that can be used to identify a living person.
MASK is registered with the Information Commissioner’s Office (reference number ZA936813). If you would like more information about how MASK uses your data, or would like to change the way MASK communicates with you, you can contact us in any of the following ways:
Our contact details
Registered Address: 3A Alderney Street, LONDON, SW1V 4ES, UK.
The type of personal information MASK collects
When you get in touch, MASK may collect some personal data from you. Depending on how you get in touch, MASK will collect data in person, over the phone, online through our website and email, or on paper. MASK may collect data if you sign up to receive news, emails or calls from us, make a donation, or simply ask more about our work.
MASK currently collects and processes the following information:
How MASK obtains and uses personal information
Most of the personal information MASK processes is provided to us directly by phone, email, or through our website. MASK collects your data so we can process your participation in our programmes, complete your job application, process your donation, communicate with you about our work, or deal with any other request.
Some examples of how MASK might use your data are:
Lawful basis for processing information
Under the UK General Data Protection Regulation (GDPR), the lawful bases we will rely on for processing this information are:
How MASK keeps your information safe
MASK takes the protection of your personal data seriously. Our volunteers, staff and trustees are briefed on the importance of data protection and data management practices and have agreed to MASK’s confidentiality and data protection policies. MASK’s digital information storage is protected through a range of measures including password protection, secure servers and firewalls.
For how long MASK keeps your information
MASK will keep your personal data for as long as you have an active engagement with us. If you ask to be removed from our mailing list, MASK will only keep the necessary information to ensure we don’t contact you with marketing in the future.
We may also be required to retain some of your information for auditing purposes, or if you have previously agreed to Gift Aid your donations. In these instances, we may need to retain your data for up to six years.
How to opt out of future communications
MASK will give you an explanation of how you can opt out of communications every time we contact you. Alternatively, you can contact MASK directly and a member will ensure that you are removed from our marketing communications list as soon as possible.
Will MASK share my data outside of the UK
MASK won’t share your information outside of the UK.
How does MASK use my information if i apply for a volunteer, employee or trustee position
MASK will only use the data that you give us as part of your individual recruitment process, and only if it is directly related to your recruitment for a position with us. MASK will keep this data for a maximum period of six months and will then delete or archive it. Your personal data will be held securely on our password-protected systems and will only be accessible to those who need it – i.e. those involved in the recruitment and onboarding process.
How to access the personal data that MASK holds
You can contact MASK at any time to request a report on the data that we hold on you. We will aim to respond to this request within 30 days.
Changes to our Privacy Notice
MASK may change this Privacy Notice from time to time to keep up with changes in our work, in our membership and roles, and with changes in law. You are encouraged to check the Privacy Notice on our website regularly to make sure that you remain happy with the policy. MASK reserves the right to contact its database of members, volunteers and supporters if we make any major changes to this notice or our data protection policy.
Your data protection rights
Under GDPR, you have rights including:
You are not required to pay any charge for exercising your rights. If you make a request, MASK will respond to you within one month. Please contact us if you wish to make a request or if you have any concerns about our use of your personal information.